Privacy Policy

Last Updated: April 3, 2026

Melissa Kiehl, Realtor® ("we," "our," or "us"), affiliated with Keller Williams Legacy Partners, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (the "Site") or use our real estate services.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as data that is automatically collected when you use our Site.

  • Personal Information: When you fill out a contact form, request a home valuation, or subscribe to a newsletter, we may collect personally identifiable information such as your name, email address, phone number, physical address, and details about your real estate needs.

  • Automatically Collected Data: Like most websites, our Site (hosted via Squarespace) automatically collects certain technical information, including your IP address, browser type, operating system, and browsing behavior on our pages (such as the pages you viewed and the links you clicked).

2. How We Use Your Information

We use the information we collect for the following business purposes:

  • To provide and deliver the real estate services you request.

  • To communicate with you regarding property inquiries, market updates, and transaction details.

  • To send marketing communications, newsletters, or promotional materials (you may opt out of these at any time).

  • To improve our website functionality, content, and user experience.

  • To comply with legal obligations and brokerage compliance requirements.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • With Our Brokerage: Information may be shared with Keller Williams Legacy Partners as required for compliance, transaction management, and administrative purposes.

  • With Trusted Service Providers: We may share data with third-party vendors who assist us in operating our website, conducting our business, or serving you (e.g., email marketing platforms, CRM software, and review widgets like Jotform). These parties are obligated to keep your information confidential.

  • For Legal Reasons: We may disclose your information if required to do so by law, court order, or to protect the rights, property, or safety of ourselves, our clients, or others.

4. Cookies and Tracking Technologies

Our website uses "cookies" and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and analyze site traffic. You can choose to disable cookies through your browser settings, though doing so may affect the functionality of certain features on our Site.

5. Your Rights and Choices

Depending on your state of residence, including protections under the Connecticut Data Privacy Act (CTDPA), you may have certain rights regarding your personal data.

  • Opt-Out: You may opt out of receiving future promotional emails or text messages from us by following the unsubscribe instructions included in those communications or by contacting us directly.

  • Access and Deletion: You may request to access, update, or delete the personal information we hold about you by contacting us at the information provided below.

6. Third-Party Links

Our website may contain links to third-party websites (such as mortgage calculators, MLS portals, or external review platforms). We are not responsible for the privacy practices or the content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the revised policy on this page with an updated "Last Updated" date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Melissa Kiehl, Realtor® Keller Williams Legacy Partners 29 S Main St, West Hartford, CT 06107 Phone: 860-480-4169 Email: mk @ melissakiehl.com

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